This past September the City of Anaheim officially passed Anaheim Improvement Tourism District fee (AITD) that will impose an additional 2% hotel fee on top of the regular 15% lodging tax, bringing the total every guest has to pay to 17%.  The official date for this new fee to go into effect is 11/01/2010.  This is by no means good news to everyone who wants to come to Disneyland and it might just make the whole trip planning a little more challenging and a little less affordable.

We often heard our guests saying “when I was here 30 years ago, it only cost $30 to enter the park”.  Well those days have long gone but at the same time Disneyland offers so much more today than it used to 30 years ago.  From a hotel managment’s point of view we understand every year it gets more expensive for our guest to visit.  Thus we make every attempt to bring the best value to each and everyone of our guests.  Like many of you, we also have to learn how to control our operating costs more effectively during this challenging time.  We, too, have to make sure every dollar spent on room condition, guest services and amenities has the greatest positive impact for our guests as everyone continues to weather this economic downturn.  Here are some examples of us trying to find operating savings and in order to continue to offer competitive room rates and great customer services to our guests:

1.  We’ve taken advantage of government green incentives and replaced lightbulbs and toilets to more energy efficient models save on utility costs.

2.  We’ve renegotiated with many of our vendors to bring our expenese in line with current market conditions.  

3.  We’re currently undergoing a new Super 8 Customer Service training aimed to provide better services to our guests. 

The good news about the 2% is that it is soley designed for the use of Anaheim Resort Hotels.  With this additional funding Anaheim will be able to attract more guests from all around the world.  Part of the 2% will also go towards building a better transit system within the city.  To find out more information about the 2% tax, please visit the following link from Orange County Visitor & Convention Bureau:

http://www.anaheimoc.org/Articles/Archive/Webpage101881.asp

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