Archive for the ‘Property Update’ Category

 

Looking for an all-inclusive package with many destinations plus great savings?!  We've got the answer for you.  Check out our new City Pass packages that's tailored to fit your needs.  Each City Pass ticket includes:

  • 3 Day Disneyland and California Adventure Park Hopper admission
  • 1 Day Universal Studio admission
  • 1 Day Sea World San Diego admission
  • 1 Day San Diego Zoo or Wild Animal Park admission

Ready to pick your package?  Just follow the chart below and look for the number of adult and child in your party, then the number of nights you'd like to stay us, it's that easy!  Reservations can be made by calling us at 714-778-0350 or email us at packages@super8motel.net.  All package prices are inclusive of tax.  We hope to see you soon!

Type Adult Child** Hotel Nights Total*
CP1 5 0 7 $1,839
CP2 5 0 6 $1,769
CP3 5 0 5 $1,699
CP4 5 0 4 $1,629
CP5 4 1 7 $1,789
CP6 4 1 6 $1,719
CP7 4 1 5 $1,649
CP8 4 1 4 $1,579
CP9 4 0 7 $1,559
CP10 4 0 6 $1,489
CP11 4 0 5 $1,419
CP12 4 0 4 $1,349
CP13 3 2 7 $1,749
CP14 3 2 6 $1,679
CP15 3 2 5 $1,609
CP16 3 2 4 $1,539
CP17 3 1 7 $1,509
CP18 3 1 6 $1,439
CP19 3 1 5 $1,369
CP20 3 1 4 $1,299
CP21 3 0 7 $1,279
CP22 3 0 6 $1,209
CP23 3 0 5 $1,139
CP24 3 0 4 $1,069
CP25 2 3 7 $1,689
CP26 2 3 6 $1,619
CP27 2 3 5 $1,549
CP28 2 3 4 $1,479
CP29 2 2 7 $1,459
CP30 2 2 6 $1,389
CP31 2 2 5 $1,319
CP32 2 2 4 $1,249
CP33 2 1 7 $1,249
CP34 2 1 6 $1,179
CP35 2 1 5 $1,109
CP36 2 1 4 $1,039
CP37 2 0 7 $999
CP38 2 0 6 $929
CP39 2 0 5 $859
CP40 2 0 4 $789

*All prices shown including tax

** Child is age 3 to 9

 

The long awaited summer is finally coming!  We're going to kick off this summer season celebration by offering special Disney packages with great savings.  The packages are available to all our guests till Sept 5th, 2011, you may purchase the package through advance reservation by emailing us at packages@super8motel.net or call us at 714-900-2168 (or use the Call Me feature on the top right hand corner of this page and we'll call you back!).  All prices are inclusive of tax and all packges will enjoy complimentary WiFi upgrade with faster speeds!  If you do not see a suitable package for you, make up one of your own!  Email us your preferred date, number of nights, type of tickets you need and we'll quote a special package price just to suit your needs!

Southern California Resident 3 Day Park Hopper Packages

Type 3 Day Adult or Child Ticket  Hotel Nights Total* Ticket Savings**
A1 4 2 $749.00 $208.00
A2 4 3 $809.00 $208.00
A3 4 4 $869.00 $208.00
         
B1 3 2 $589.00 $156.00
B2 3 3 $649.00 $156.00
B3 3 4 $709.00 $156.00
         
C1 2 2 $439.00 $104.00
C2 2 3 $499.00 $104.00
C3 2 4 $559.00 $104.00
   Make Your Own Package     *Tax included
        **vs box office price

 *Southern California Resident Packages are only available to Southern California residents only and are subjected to availability.  Advance reservation is required.  Each ticket is valid for three (3) days of admission to both Disneyland and Disney California Adventure park, including visits to both parks on the same day.  First use must occur on or before 09/05/2011, and tickets expire on 10/19/11 or 45 days from first use, whichever occurs first.  Blockout days apply from 07/02/11-07/04/11; 08/21/11 – 08/22/11.  Each day of use constitutes one full day of use.  Does not include Magic Morning entry and subject to restrictions and change without notice*

Non Southern California Resident 3 Day Park Hopper Packages

Type Adult Child Hotel Nights Total* Ticket Savings**
D1 4 1 4 $1,239.00 $125.00
D2 4 1 3 $1,169.00 $125.00
D3 4 0 4 $1,059.00 $100.00
D4 4 0 3 $989.00 $100.00
D5 5 0 4 $1,249.00 $125.00
D6 5 0 3 $1,179.00 $125.00
           
E1 3 2 4 $1,229.00 $125.00
E2 3 2 3 $1,159.00 $125.00
E3 3 1 4 $1,039.00 $100.00
E4 3 1 3 $979.00 $100.00
E5 3 0 4 $859.00 $75.00
E6 3 0 3 $789.00 $75.00
           
F1 2 3 4 $1,209.00 $125.00
F2 2 3 3 $1,139.00 $125.00
F3 2 2 4 $1,019.00 $100.00
F4 2 2 3 $959.00 $100.00
F5 2 1 4 $839.00 $75.00
F6 2 1 3 $779.00 $75.00
F7 2 0 4 $659.00 $50.00
F8 2 0 3 $599.00 $50.00
        *Tax Included **vs Box Office Price

*Tax inclusive.  Non-Southern California Resident packages ticket include ONE Magic Morning and is valid till 12/31/2011 without any block out dates*

How many times have you stayed at a hotel that advertises high speed WiFi but did not deliver its promise?  Personally I have been through a few of them.  I always have to carry my laptop around the property and try to find the 'sweet spot' where the wireless connection is good enough to surf the net.  Even if I'm connected, the speed is too slow because either so many guests are on it or the connection is intermittent at best.  

It's hard for me not to complain because like many travellers nowadays, I need to be online to check on work even if I'm on vacation.  At the same time given my background I understand from a hotel's point of view sometimes it is very challenging to offer wireless service that's both free and fast.  There are many possible reasons to this issue:  property managment did not take in enough time to design the system; poor installation by the vendor; the users have outgrown the system capacity (with all the smart phones and iPads we carry, it is not surprising last year's capacity cannot meet today's demand); or it's simply too costly to upgrade.   The result:  guest gets low quality internet connection that is sometimes available and sometimes not. 

Our management also faces the growing challenge of meeting everyone's WiFi needs while addressing all of the above concerns.  We would like our guests to be able to enjoy WiFi access without having to spend more time trying to find the coverage than actually surfing on line.  Thus we spent months researching everything from the proper internet service provider (ISP) down to every piece of equipment and software we implement. 

It has not been an easy task but  we are confident to guarantee that our guests will have adequate WiFi access through our basic, free-to-guest, Complimentary (1 mbps download, 0.5 mbps upload) network.  In addition, we have created another service to meet the needs of those guests who wants faster connection speed.  For an additional one time fee of $10.00 (not per night simply because we disagree with those places that charge the guests per 24 hours.  The guests always feel they have to try to make the most out of the time paid for.  Well we say you should be able to enjoy the access wherever and whenever you want after the one time fee), our guests may access our Premium network and surf the web at 5 times the speed (8 mbps download, 1 mpbs upload) compared to our Complimentary network.

Personally I don't believe I have ever stayed at any hotel that will guarantee its WiFi access.  However we want our guests to feel comfortable knowing that when it comes to making a reservation at a hotel that provides WiFi access, it really means yes, with us you will be able to actually access it.  It's that simple.

Many of our guests often ask us:  I have heard of Disney's Good Neighbor Hotel, what is it and are you part of the program?

We are in deed part of Disney's Good Neighbor Hotel program.  It is an exclusive list of hotels that promote Disney products such as park admissions as well as meeting specific hotel quality standards.  There are currently about 80 Good Neighbor Hotels out of hundreds of properties in Orange County.  This number changes annually as new hotels are added and existing ones that do not meet the requirements are dropped.  We have been a proud member of Good Neighbor program since 2008. 

One of the best benefit of staying at a Good Neighbor Hotel is that you'll always enjoy the most popular admission promotions.  For example, the current 3 day Park Hopper promotion for 2 day price is only offered to members of Good Neighbor Hotels.  How do you know if the hotel is part of the program?  Well, every Good Neighbor Hotel proudly display the Golden Mickey (or as Disneyland calls it, the 'Mickeyangelo').  And here's me with Mr. Mickey. 

Spring Break is into its full swing here at Disneyland Resort.  For the past few weeks we have had visitors from all over the world, for some this is their very first time visiting Disneyland while others this is their annual family trip.  With the economy finally picking up a bit we are also seeing an increase guest traffic at our property.  If you have stayed with us before, you may have experienced the everyday hectic with all the guest check ins and outs.  If you will be visiting us for the first time, here are some common travel tips and expectations we try to advice our guests with so everyone can have an enjoyable stay.

Plan Early and Fully

This one seems fairly common sense but  you will be surprised how many people don't take it to heart.  Spring Break is one of the busiest time during the year for hotels in Anaheim (first place should be summer time).  Please plan to make your room reservations at least 2 to 3 weeks ahead of time and if you can, avoid 'walking in' (looking for a place to stay after you arrived in town).  Since there are so many hotels in Anaheim, many guests feel there has to be room available somewhere so they don't bother with a reservation.  (Wrong!  There are also so many of you!)  This can be true during off season but we have seen many guests arriving late at night only to find out that we, along with every other hotel in Anaheim, is sold out for the night.  As much as we'd love to offer you a room, there simply isn't one.  By having an advanced reservation will not only save you time and ensure there' is a place to stay, it will also make sure sure you have the best deal possible (why?  Guess who pays the most expensive rate, the first guest who books it early when the hotel is less than half full or the last guest when the hotel is trying to sell the last few rooms?  I'm sure you get the idea)  So please plan early and be sure to call ahead and confirm with the hotel especially if you are arriving late (midnight for example) so we know you are still planning on staying with us. 

Expect Lots of Kids Around

Since school is out you will see children of all ages EVERYWHERE.  Of course, with kids come the noise, running up and down the stairs, jumping on the beds, screaming and crying or even prank calling your room…etc etc.  Please be kind and anticipate you may experience this during your stay.  However, this does not mean you have to live with it if you really can't stand it.  We often advise the guest should the noise level becomes unacceptable to you, please let our front desk staff know so we may take appropriate measure (no, this doesn't mean we will go spank the kids for you).  Front desk staff will first contact the responsible adult (i.e., parents) and ask them to keep it down because other guests (i.e., you) would like to get some rest.  If after a while that still does not work, front desk staff can personally pay a visit to the room OR offer you a different room away from the noise if possible.  From our experience many guests simply tolerate the noise and end up having a bad night's sleep.  Of course next  morning the guest will be so unhappy the first person he or she will complaint to is the front desk staff.  We can help, please be kind, smile, and let us know!

Housekeeping 

No, this doesn't mean we want you to clean your own rooms.  Our staff is trained to clean as many as 18 rooms a day but you can certainly help to make their jobs easier by tidy up a bit before you leave.  We understand you may have kids with you and the room simply gets messy when you leave.  By picking up your personal belongings off the ground or putting them in a corner can actually make sure your room gets cleaned better.  Also, believe it or not, this will also help lower the chances of items gone missing in the room because sometimes it's so clattered in the room that stuff gets thrown behind the bed or night stands. 

Parking

This is a very common issue that we, and many other hotels in Anaheim, will experience during busy times.  Lack of parking spaces can be one of the most frustrating issues our guests may experience, especially when you arrive or return back late.  You are tired from the day's activities and I'm sure the last thing you want to deal with is finding a space to park.  Trust me, we do not want to see you angry at midnight as well.  Unfortunately very often we have families bringing more than one vehicle per room and therefore making our small parking lot even tighter.    Our staff is trained to instruct the guest where to park when we're full (I wish we can valet the car for you, but insurance liabilities prohits us to do so.  The next best closest thing is to show you where to park.  Although we did have some guests told us that we are the only Super 8 that does a semi valet service, cool!)  So please be patient, smile, and let us know what time you intend on leaving tomorrow morning so we may arrange your vehicle in our stack parking area.  If you do not have the slightest idea on what time you may leave (many guests actually just told us 'when I open my eyes in the morning that's when I'll leave), that's okay too.  We always take down the license plate number so we know which vehicle belongs to whom just in case we need to move the vehicles around.  If this arrangement really doesn't work for you, please let me know personally and I shall make other accommodation for you.

More tips to come…

We now have new Disneyland Park Hopper Tickets (one, two and three days) as well as City Pass available at the front desk.  You'll find the complete pricing information below:

DISNEYLAND TICKETS BOX OFFICE OUR PRICE  
       
1-DAY / 1-PARK (ADULTS)  $             76.00  $   72.00  
1DAY/1PARK TICKETS ARE ONLY AVAILABLE TO GUESTS THAT HAVE ADVANCED RESERVATIONS ***SAVE $4.00 PER PERSON***
1-DAY / 1-PARK                 (AGES 3 TO 9)  $             68.00  $   64.00  
1DAY/1PARK TICKETS ARE ONLY AVAILABLE TO GUESTS THAT HAVE ADVANCED RESERVATIONS ***SAVE $4.00 PER PERSON***
2-DAY HOPPER (ADULTS)  $           161.00  $ 161.00  
 
2-DAY HOPPER                 (AGES 3 TO 9)  $           146.00  $ 146.00  
 
3-DAY HOPPER (ADULTS)  $           206.00  $ 169.00  
***SAVE $37.00 PER ADULT*** PRICE ONLY VALID UNTIL APRIL 24TH, 2011
3-DAY HOPPER                 (AGES 3 TO 9)  $           185.00  $ 152.00  
***SAVE $33.00 PER CHILD AGES 3 TO 9*** PRICE ONLY VALID UNTIL APRIL 24TH, 2011
SOCAL CITY PASS  (ADULTS)  $           392.00  $ 276.00  
INCLUDES 3-DAY DLR HOPPER TICKET, 1DAY UNIVERSAL STUDIOS, 1DAY SEA WORLD, 1DAY SAN DIEGO ZOO OR WILD ANIMAL PARK
SOCAL CITY PASS  (AGES 3 TO 9)  $           340.00  $ 229.00  
INCLUDES 3-DAY DLR HOPPER TICKET, 1DAY UNIVERSAL STUDIOS, 1DAY SEA WORLD, 1DAY SAN DIEGO ZOO OR WILD ANIMAL PARK

 

Thanks to you, our wonderful guests, we have achieved another great guest service score of  8.32/10  for the month of December.  This may seem trivial for some but we're very proud of it because it has earned us another A and proves that we continue to improve and provide our guests with the best value their money can buy.  As a General Manager there is nothing I'd like to see than smiles and encouragements from our guests.  We'll continue to work hard and make sure all of our guests will enjoy their stays with us.  Thanks!

In order to bring even better value for our guests, starting 01/17/2010, our swimming pool area will be closed approximately 2 weeks due to amenity upgrades and renovation.  During renovation our pool and jacuzzi areas will be drained and receive a long overdue facelift.  We apologize for the inconvenience but we imagine the weather is way too cold to dip your feet into the pool so now is the best time for this project.  Thanks for your understanding.

Rain Rain and More Rain

This December has been marked by days of rain but don’t worry, Disneyland is still open everyday and the weather doesn’t seem to make a difference in the crowd activity.  We are expecting a very busy Christmas season so be sure to book your reservation early if you haven’t already done so.  Here are a few tips that will help you make your visit at Disneyland a much more memorable one:

1.  Purchase your tickets early:  During holiday time if you plan to purhcase your tickets on the day of visiting the parks, you may run into long lines at the box office.  It is not unusal to wait an hour at the box office and that is something you’d like to avoid if possible.  Purchase your tickets at the participating hotels/discount retailers or Disney’s website will save you both time and money.

2.  Enter early:  Every Christmas holiday the park may close its door once it reaches full capacity.  Exactly what date and what time this will happen no one ever knows.  You will not be allowed to enter even if you have a valid ticket so the trick is to enter early.  Once you are inside the park you may exit and re-enter even if the park reaches full capacity.  However keep in mind there is always a chance this might change simply because Disney needs to make sure it is safe for everyone to visit.  From our experience the past couple of years this tends to happen between 12/25 and 12/31. 

3.  Get your fast pass and World of Color tickets:  Everyone knows about the fast pass.  If you don’t, it is a ticket that will allow you to wait in line without actually being there.  Simply put, you obtain this ticket and come back to the ride at a specific time and you will be able to go through a different line which will be a lot shorter than the regular line.  If you are planning to watch World of Color, remember to get your tickets as soon as you enter California Adventure.  There are different showings so be sure to know which one you are assigned to.

Christmas can be a wonderful time to visit the parks, however, make sure you plan ahead and give yourself plenty of time to enjoy each attraction.  If you plan to stay at the parks late or till they close, be sure to bring an extra jacket as the day time temperature can change very much at night.  We hope to see you soon and let us know if you have any questions!

DLR_Holiday[1]

If you’re considering visiting Disneyland between 11/01/2010 and 12/15/2010 well then you might just be in luck.  We’re launching our first Super Blog Special rate only to our new blog readers.  I’ll cut to the chase, for a limited time, you may book your reservation for any arrival date between now and 12/15/2010 at the special $45.00 rate.  We guarantee this is the best offer you’ll find anywhere for our property.  And why are we doing this?  Is there a catch?  Absolutely none.  We are offering this as a new way to reach out to our guest directly through our blog site because we believe and always encourage the guest to book directly.  It is easier for us to take care of your needs through direct communication.  We are also trying to reach out to new guests that have never stayed with us but would like to give us a try so the special rate will serve as an extra incentive.  We are saying ‘come give us a try’ and if you enjoy staying with us, all we ask of you is perhaps leave us a comment online or let us know your experience so we know your expectations have been met.  So here’s how to take advantage of this offer:

Email us at FRONTDESK@SUPER8MOTEL.NET with your arrival and departure date so we may check availability for you.  Once we have confirmed your reservation simply bring a print out of the promotion flier found at the bottom of this post and present it to the front desk member when you check in.  That’s it!   

This offer may not last long and is only available as a first come first serve basis. If you make a reservation and end up deciding you need to cancel, no problem, this is a fully cancellable offer just like any of our reservations.  Let us know at least 48 hours prior to your arrival and there will not be any fees assessed.  Questions?  Go ahead and email us and we look forward to seeing you soon!

Super Blog Special Print Out