Archive for the ‘Disneyland’ Category

For a limited time only, Southern California Residents can enjoy substantial savings on 3 day park tickets!  You may purchase the ticket online through the link here.  This offer will expire 09/05 so hurry up and get your tickets!

 

Have you had a chance to check out the new World of Color at Disney's California Adventure?  If not, check out a preview on our youtube site.  This is a fantastic new watershow that will take your breath away.  Be sure to include this into your list of 'must sees' when you visit the park.  The showtimes varie so be sure to check the latest calendar.  Also, you'll need to reserve a spot by obtaining a ticket.  Our advice to the guest is before you start your day at the park, go to California Adventure to get a ticket first because oftentimes the seating is limited!

http://www.youtube.com/watch?v=vnS7CdRKFjE&feature=player_embedded

Spring Break is into its full swing here at Disneyland Resort.  For the past few weeks we have had visitors from all over the world, for some this is their very first time visiting Disneyland while others this is their annual family trip.  With the economy finally picking up a bit we are also seeing an increase guest traffic at our property.  If you have stayed with us before, you may have experienced the everyday hectic with all the guest check ins and outs.  If you will be visiting us for the first time, here are some common travel tips and expectations we try to advice our guests with so everyone can have an enjoyable stay.

Plan Early and Fully

This one seems fairly common sense but  you will be surprised how many people don't take it to heart.  Spring Break is one of the busiest time during the year for hotels in Anaheim (first place should be summer time).  Please plan to make your room reservations at least 2 to 3 weeks ahead of time and if you can, avoid 'walking in' (looking for a place to stay after you arrived in town).  Since there are so many hotels in Anaheim, many guests feel there has to be room available somewhere so they don't bother with a reservation.  (Wrong!  There are also so many of you!)  This can be true during off season but we have seen many guests arriving late at night only to find out that we, along with every other hotel in Anaheim, is sold out for the night.  As much as we'd love to offer you a room, there simply isn't one.  By having an advanced reservation will not only save you time and ensure there' is a place to stay, it will also make sure sure you have the best deal possible (why?  Guess who pays the most expensive rate, the first guest who books it early when the hotel is less than half full or the last guest when the hotel is trying to sell the last few rooms?  I'm sure you get the idea)  So please plan early and be sure to call ahead and confirm with the hotel especially if you are arriving late (midnight for example) so we know you are still planning on staying with us. 

Expect Lots of Kids Around

Since school is out you will see children of all ages EVERYWHERE.  Of course, with kids come the noise, running up and down the stairs, jumping on the beds, screaming and crying or even prank calling your room…etc etc.  Please be kind and anticipate you may experience this during your stay.  However, this does not mean you have to live with it if you really can't stand it.  We often advise the guest should the noise level becomes unacceptable to you, please let our front desk staff know so we may take appropriate measure (no, this doesn't mean we will go spank the kids for you).  Front desk staff will first contact the responsible adult (i.e., parents) and ask them to keep it down because other guests (i.e., you) would like to get some rest.  If after a while that still does not work, front desk staff can personally pay a visit to the room OR offer you a different room away from the noise if possible.  From our experience many guests simply tolerate the noise and end up having a bad night's sleep.  Of course next  morning the guest will be so unhappy the first person he or she will complaint to is the front desk staff.  We can help, please be kind, smile, and let us know!

Housekeeping 

No, this doesn't mean we want you to clean your own rooms.  Our staff is trained to clean as many as 18 rooms a day but you can certainly help to make their jobs easier by tidy up a bit before you leave.  We understand you may have kids with you and the room simply gets messy when you leave.  By picking up your personal belongings off the ground or putting them in a corner can actually make sure your room gets cleaned better.  Also, believe it or not, this will also help lower the chances of items gone missing in the room because sometimes it's so clattered in the room that stuff gets thrown behind the bed or night stands. 

Parking

This is a very common issue that we, and many other hotels in Anaheim, will experience during busy times.  Lack of parking spaces can be one of the most frustrating issues our guests may experience, especially when you arrive or return back late.  You are tired from the day's activities and I'm sure the last thing you want to deal with is finding a space to park.  Trust me, we do not want to see you angry at midnight as well.  Unfortunately very often we have families bringing more than one vehicle per room and therefore making our small parking lot even tighter.    Our staff is trained to instruct the guest where to park when we're full (I wish we can valet the car for you, but insurance liabilities prohits us to do so.  The next best closest thing is to show you where to park.  Although we did have some guests told us that we are the only Super 8 that does a semi valet service, cool!)  So please be patient, smile, and let us know what time you intend on leaving tomorrow morning so we may arrange your vehicle in our stack parking area.  If you do not have the slightest idea on what time you may leave (many guests actually just told us 'when I open my eyes in the morning that's when I'll leave), that's okay too.  We always take down the license plate number so we know which vehicle belongs to whom just in case we need to move the vehicles around.  If this arrangement really doesn't work for you, please let me know personally and I shall make other accommodation for you.

More tips to come…

As a featured Disney Good Neighbor Hotel, our guests will be able to purchase 3 day park hopper ticket for just $169 for adult ($37 savings from box office), and $152 for child (age 3 to 9, $33 savings from box office).  This price is not offered at any other hotels in Anaheim Resort area other than the Good Neighbor Hotels.  So when you plan your trip, be sure to consider taking advantage this special price from us because the offer will come to and end on April 24th! 

We now have new Disneyland Park Hopper Tickets (one, two and three days) as well as City Pass available at the front desk.  You'll find the complete pricing information below:

DISNEYLAND TICKETS BOX OFFICE OUR PRICE  
       
1-DAY / 1-PARK (ADULTS)  $             76.00  $   72.00  
1DAY/1PARK TICKETS ARE ONLY AVAILABLE TO GUESTS THAT HAVE ADVANCED RESERVATIONS ***SAVE $4.00 PER PERSON***
1-DAY / 1-PARK                 (AGES 3 TO 9)  $             68.00  $   64.00  
1DAY/1PARK TICKETS ARE ONLY AVAILABLE TO GUESTS THAT HAVE ADVANCED RESERVATIONS ***SAVE $4.00 PER PERSON***
2-DAY HOPPER (ADULTS)  $           161.00  $ 161.00  
 
2-DAY HOPPER                 (AGES 3 TO 9)  $           146.00  $ 146.00  
 
3-DAY HOPPER (ADULTS)  $           206.00  $ 169.00  
***SAVE $37.00 PER ADULT*** PRICE ONLY VALID UNTIL APRIL 24TH, 2011
3-DAY HOPPER                 (AGES 3 TO 9)  $           185.00  $ 152.00  
***SAVE $33.00 PER CHILD AGES 3 TO 9*** PRICE ONLY VALID UNTIL APRIL 24TH, 2011
SOCAL CITY PASS  (ADULTS)  $           392.00  $ 276.00  
INCLUDES 3-DAY DLR HOPPER TICKET, 1DAY UNIVERSAL STUDIOS, 1DAY SEA WORLD, 1DAY SAN DIEGO ZOO OR WILD ANIMAL PARK
SOCAL CITY PASS  (AGES 3 TO 9)  $           340.00  $ 229.00  
INCLUDES 3-DAY DLR HOPPER TICKET, 1DAY UNIVERSAL STUDIOS, 1DAY SEA WORLD, 1DAY SAN DIEGO ZOO OR WILD ANIMAL PARK

 

Rain Rain and More Rain

This December has been marked by days of rain but don’t worry, Disneyland is still open everyday and the weather doesn’t seem to make a difference in the crowd activity.  We are expecting a very busy Christmas season so be sure to book your reservation early if you haven’t already done so.  Here are a few tips that will help you make your visit at Disneyland a much more memorable one:

1.  Purchase your tickets early:  During holiday time if you plan to purhcase your tickets on the day of visiting the parks, you may run into long lines at the box office.  It is not unusal to wait an hour at the box office and that is something you’d like to avoid if possible.  Purchase your tickets at the participating hotels/discount retailers or Disney’s website will save you both time and money.

2.  Enter early:  Every Christmas holiday the park may close its door once it reaches full capacity.  Exactly what date and what time this will happen no one ever knows.  You will not be allowed to enter even if you have a valid ticket so the trick is to enter early.  Once you are inside the park you may exit and re-enter even if the park reaches full capacity.  However keep in mind there is always a chance this might change simply because Disney needs to make sure it is safe for everyone to visit.  From our experience the past couple of years this tends to happen between 12/25 and 12/31. 

3.  Get your fast pass and World of Color tickets:  Everyone knows about the fast pass.  If you don’t, it is a ticket that will allow you to wait in line without actually being there.  Simply put, you obtain this ticket and come back to the ride at a specific time and you will be able to go through a different line which will be a lot shorter than the regular line.  If you are planning to watch World of Color, remember to get your tickets as soon as you enter California Adventure.  There are different showings so be sure to know which one you are assigned to.

Christmas can be a wonderful time to visit the parks, however, make sure you plan ahead and give yourself plenty of time to enjoy each attraction.  If you plan to stay at the parks late or till they close, be sure to bring an extra jacket as the day time temperature can change very much at night.  We hope to see you soon and let us know if you have any questions!

DLR_Holiday[1]

Starting October 8th, Disney’s California Adventure has a new nighttime feature combining dynamic music, dance, fun food and drinks.  Electronica will promote the upcoming movie “TRON: Legacy” which will hit the movie theater on December 17.  The festivities will take place starting at the Sun Plaza and continue into the Hollywood Pictures Backlot at 6pm.  No special event ticket is required. For additional information please visit the following link:

http://disneyland.disney.go.com/disneys-california-adventure/electronica/

This past September the City of Anaheim officially passed Anaheim Improvement Tourism District fee (AITD) that will impose an additional 2% hotel fee on top of the regular 15% lodging tax, bringing the total every guest has to pay to 17%.  The official date for this new fee to go into effect is 11/01/2010.  This is by no means good news to everyone who wants to come to Disneyland and it might just make the whole trip planning a little more challenging and a little less affordable.

We often heard our guests saying “when I was here 30 years ago, it only cost $30 to enter the park”.  Well those days have long gone but at the same time Disneyland offers so much more today than it used to 30 years ago.  From a hotel managment’s point of view we understand every year it gets more expensive for our guest to visit.  Thus we make every attempt to bring the best value to each and everyone of our guests.  Like many of you, we also have to learn how to control our operating costs more effectively during this challenging time.  We, too, have to make sure every dollar spent on room condition, guest services and amenities has the greatest positive impact for our guests as everyone continues to weather this economic downturn.  Here are some examples of us trying to find operating savings and in order to continue to offer competitive room rates and great customer services to our guests:

1.  We’ve taken advantage of government green incentives and replaced lightbulbs and toilets to more energy efficient models save on utility costs.

2.  We’ve renegotiated with many of our vendors to bring our expenese in line with current market conditions.  

3.  We’re currently undergoing a new Super 8 Customer Service training aimed to provide better services to our guests. 

The good news about the 2% is that it is soley designed for the use of Anaheim Resort Hotels.  With this additional funding Anaheim will be able to attract more guests from all around the world.  Part of the 2% will also go towards building a better transit system within the city.  To find out more information about the 2% tax, please visit the following link from Orange County Visitor & Convention Bureau:

http://www.anaheimoc.org/Articles/Archive/Webpage101881.asp